1. Information we collect

We may collect personal information such as your name, phone number, delivery address, email address (if provided), and order details when you place an order or contact us.

We may also collect technical information such as device type, browser type, IP address, and browsing activity on our website.

2. How we use your information

• To process and deliver your orders.
• To contact you about your order or support request.
• To improve our website, products, and customer experience.
• To protect our store against fraud, misuse, or suspicious activity.

3. Sharing your information

We do not sell your personal information. We may share necessary information with trusted service providers only when needed to operate our store.

This may include delivery partners, customer support tools, website analytics services, and platform providers that help us run Easy Shop TZ.

4. Cookies and tracking

Our website may use cookies and similar tools to improve site performance, remember preferences, measure traffic, and understand how visitors use the website.

6. Your rights

You may request access to the personal information we hold about you, and you may ask us to correct or delete it where applicable.

If you would like to make such a request, please contact us through our Contact Us page.

7. Data retention

We keep your information only for as long as necessary to process your orders, provide support, comply with legal obligations, and protect our business interests.